Quick Links
911 Police/Fire Emergency Only
Request police and/or fire assistance or to report suspicious person(s} or activity.
Non-emergencies, call 311.
311 CharMeck Citizen Service
(704) 336-7600 I Open Mon - Fri from 7am - 7 pm. City departments supported include solid waste services, storm water, CMPD, support services, Charlotte Water, neighborhood & business services and CDOT. County departments include park and recreation, tax collections & assessment, land use & environmental services and the sheriff's office. Residents can also submit service requests online 24 hours a day.
811 Underground Utility Locating
“Call before you dig” The website will connect you to the local One Call Center, which will notify area utilities to mark the approximate location of underground lines.
Piedmont Natural Gas
(800) 752-7504 or 911 To report a natural gas leak or emergency.
Duke Energy
(800) 769-3766 (English) or (866) 427-2466 (Spanish) Report power outages and downed trees (call number above and select option 2 or contact local emergency services immediately)
Charlotte Landscape Management
(704) 336-4262 Any trees falling within 25 feet of the center of the road should be maintained by the city of Charlotte. Call 911 if a tree has fallen and is blocking the road.
Poison Control (800) 222-1222 Poison Control
211 United Way of the Carolinas.
Provides help in finding assistance with housing, food, healthcare, utility payments, and more.
Closest Emergency Rooms:
Atrium Health Carolinas Medical Center/Emergency Room (704) 355-2000 1000 Blyth Boulevard Charlotte, NC 28203
Novant Health Presbyterian Medical Center 200 Hawthorne Lane Charlotte, NC 28204 (704) 384-4000
Atrium Health Mercy Emergency Department
2001 Vail Ave Charlotte, NC 28207 (704) 304-5000
President
Dan Kapfhammer
Vice President
Duncan Robinson
Treasurer
Neil Boss
Secretary
Jeremy Whelan
Communications Director
Kevin Hofer
Nicole Frambach
Steve Lonnen
Brian McHugh
Jennifer Virion